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Terms & Conditions

LS Performance – Terms & Conditions

Effective Date: 01/07/2026

1. Acceptance of These Terms

By creating an account, purchasing a subscription, or using the LS Performance application ("App"), you agree to be bound by these Terms & Conditions. If you do not agree to these Terms, you must not access or use the App.

2. About LS Performance

LS Performance is a fitness, health, and lifestyle coaching application that provides workout programs, nutrition guidance, workout tracking, calorie tracking, barcode scanning, food logging, progress tracking, progress predictions, AI-powered coaching assistance, educational content, direct messaging, and personal coaching services.

The App is intended to assist users in achieving their fitness and health goals and does not provide medical or healthcare services.

3. Eligibility

You must be at least 18 years of age to use the App, or have permission from a parent or legal guardian where permitted by law.

By using the App, you confirm that the information you provide is accurate and up to date.

4. User Accounts

You are responsible for maintaining the confidentiality of your account and login details.

You are responsible for all activity that occurs under your account.

You must immediately notify LS Performance if you believe your account has been accessed without your permission.

5. Subscriptions & Payments

Certain features of the App require a paid subscription.

Subscriptions are processed securely through Stripe on our website and automatically renew unless cancelled before the next billing date.

Subscription pricing may change in the future where permitted by applicable law.

6. Cancellation

You may cancel your subscription at any time from the membership page on our website.

Cancelling your subscription prevents future renewals only.

You will continue to have access to your subscription until the end of your current paid billing period.

7. Refund Policy

Unless required by applicable law, subscription payments are non-refundable.

Nothing within these Terms excludes any rights you may have under Australian Consumer Law or other applicable consumer protection legislation.

8. Coaching Services

Certain subscriptions include personalised coaching services.

Coaching may include customised workout programs, nutrition guidance, accountability, progress reviews, messaging, and educational support.

Response times are not guaranteed and coaching is not monitored 24 hours a day, 7 days a week.

The App must never be used to seek emergency assistance.

9. AI Coach

The AI Coach is designed to provide general educational information based on the LS Performance coaching philosophy.

AI-generated responses may occasionally be inaccurate, incomplete, or unsuitable for your individual circumstances.

The AI Coach should never be relied upon as medical, legal, financial, or other professional advice.

10. Health & Medical Disclaimer

LS Performance provides educational fitness and lifestyle information only.

Nothing contained within the App constitutes medical advice, diagnosis, treatment, or healthcare services.

Always consult an appropriately qualified healthcare professional before beginning any exercise, nutrition, or lifestyle program, particularly if you have a medical condition, injury, illness, or concerns regarding your health.

11. User Responsibilities

By using LS Performance you agree to:

  • Exercise within your own physical capabilities.
  • Consult a healthcare professional where appropriate.
  • Use the App responsibly.
  • Provide accurate information.
  • Keep your account secure.
  • Follow all applicable laws.

12. Results Disclaimer

Individual results will vary.

LS Performance does not guarantee weight loss, muscle gain, strength improvements, body composition changes, or any other specific outcome.

Results depend on factors including consistency, nutrition, sleep, recovery, genetics, lifestyle, effort, and individual circumstances.

13. Intellectual Property

All content within the App, including workout programs, educational materials, videos, graphics, branding, AI prompts, software, documents, and other content remains the exclusive property of LS Performance.

You may not copy, reproduce, modify, distribute, resell, share, or commercially exploit any content without prior written permission.

14. Acceptable Use

You agree not to:

  • Share your account with others.
  • Attempt to gain unauthorised access to the App.
  • Upload harmful, illegal, or offensive material.
  • Reverse engineer or interfere with the App.
  • Misuse any coaching or AI features.

15. Privacy

Your use of LS Performance is also governed by our Privacy Policy.

By using the App, you consent to the collection and processing of your information as described within that policy.

16. Limitation of Liability

To the fullest extent permitted by law, LS Performance and its owner shall not be liable for any injury, illness, loss, damage, expense, or claim arising directly or indirectly from your use of the App, coaching services, AI features, workout programs, nutrition guidance, educational content, or any recommendations provided.

17. Suspension or Termination

LS Performance reserves the right to suspend or terminate your account where these Terms are breached or where continued access would compromise the integrity or security of the App.

18. Changes to These Terms

LS Performance may update these Terms & Conditions at any time.

Continued use of the App following any updates constitutes acceptance of the revised Terms.

19. Governing Law

These Terms are governed by the laws of Queensland, Australia.

Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of Queensland.

20. Contact

For support or enquiries regarding LS Performance, please contact:

Email: support.lsperformance@gmail.com